Referral Program, Cancellation Policy and Payment

Referral Program, Current Patients

As a thank you patients who provide a referral will receive their next treatment at the 45 minute rate.

Patients who are referred to me will receive their first treatment at the 45 minute rate.

24 Hour Cancellation Policy

The full appointment fee will be charged without minimum notification of cancellation 24 hours prior to your appointment time. The fee for late cancellations or missed appointments is equivalent to the cost of the full appointment that was booked.

Payment for a late cancellation or missed appointments can be made at your next visit, or if you are not scheduled for a future appointment an invoice will be sent to you.

If you need to make any changes to your appointment time on the day, for instance if you are late or need to leave early, the full appointment fee will be applied.

Therapist Cancellation or Changes

If I need to cancel or make any changes to your appointment I will attempt to give you as much notice as possible, and will alter the schedule where possible to accommodate rebooking.

If I am late for your appointment and time permits, you will receive your full treatment time. If that is not possible, your appointment time charges will be changed or credited accordingly.